Analyst I - Treasury Services


To effectively perform, with limited supervision, a variety of administrative tasks associated with the Primary Servicing treasury services, cash management obligations and related compliance responsibilities.


Key Responsibilities:




Facilitate the timely, efficient and accurate posting of cash receipts and disbursements.  Achieved  through performing research as needed in resolving unidentified receipts, or support for previously completed disbursements, and reviewing loan amortization data, financial and statistical data, and prepare daily, weekly, monthly and as needed reconciliation of all servicing operating, investor and borrower bank accounts.  Collaborate with other members of SAM, Special Servicing, Investors, Trustees, Rating Agencies and Accountants to proactively address client’s needs and address any cash management related-issues.  



  • Prepare assigned Reconciliations timely, accurately and properly affirming the clearing of reconciling items
  • Research and document loan transactions, including payments, draws and disbursements
  • Review documents of complex loan structures
  • Understand and perform various interest payment calculations
  • Provide customer service to clients
  • Cash management of loan portfolios, process bank account activity, including deposits, transfers and disbursements, through on-line wire and ACH systems
  • Prepare and monitor payment billing statements and other loan reports
  • Track outstanding items and actions through the use of monitoring systems and checklists
  • Maintain desktop procedures specific to your assigned portfolios
  • Interpret and administer loan servicing and reporting policies and controls
  • Recommend and implement new processes and procedures and make enhancements to existing procedures in order to improve efficiency and quality of services
  • Provide pro-active customer service and problem resolution with investors, borrowers, rating agencies, trustees, accountants, and internal partners
  • Communicate effectively with management and peers throughout the Company
  • Ensure compliance of all treasury services, cash management, and reconciliations requirements for all clients
  • Oversee the timely and accurate distribution of internal cash and reporting
  • Perform analysis and reviews of reporting formats for existing and new reporting formats and/or proposed changes to reporting requirements
  • Assist as necessary with audits, attestation reviews and compliance testing
  • Research investor issues regarding payment application
  • Maintain various Department Calendars and Task Lists within department website
  • Other duties and responsibilities as assigned


Work experience requirements:

  • Some experience working under time constraints and hard deliverables
  • Team focus required
  • Continuous Learning attitude required


  • Excellent reading and comprehension skills of varied and complicated loan agreements
  • Analytical skills to understand complex commercial loan structures and financial statements
  • Ability to communicate effectively both written and verbal
  • Strong organizational and time management skills
  • Ability to multi-task            

Computer Skills Requirements:

  • MS Office and Outlook
  • MS Excel – intermediate to advanced
  • MS PowerPoint – intermediate to advanced
  • Specialized Mortgage Accounting Software – experience with multiple systems

Key Success Factors:

  • Proven ability to independently analyze and solve problems
  • Ability to work well under deadlines
  • Strong attention to detail and accuracy
  • Ability to utilize technology to drive efficiencies throughout the servicing organization.
  • Ability to manage process and obtain maximum efficiencies

Desirable Performance Behaviors:

  • High degree of professionalism
  • Ability to manage multiple projects while meeting tight deadlines and achieving high levels of accuracy
  • Seeks feedback to improve results; coachable spirit

Promotion Criteria:

  • As established by the Managing Director

Key Metrics:

  • Number of investors serviced
  • Productivity metrics
  • Accuracy metrics
  • Customer satisfaction
  • Manager observation

Education Requirements:

  • Associate degree or equivalent experience

**This Employer Participates in E- Verify**




Job Location: Robbins, North Carolina, United States
Date published: 12-Sep-2018
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